Staff & Access

Add the people helping with this event and choose plain-language roles before touching advanced permissions.

Guided Setup

Add a team member

Step 1 of 3

Step 1 - Add team member

Start with the person helping you sell, scan, host, or manage this event.

NamePhoneEmailTemporary PasswordIf this email is new, GroovyOS will create the user. Leave this blank only if you will set their password later.

Event Team

Access summary for scanners, cashiers, VIP hosts, promoters, and coordinators.

Name	Role	Can Scan	Can View VIP	Can Record Payments	Can Export	Status

Edit Access

Select a staff member to customize access.

Advanced permissions

Most teams should use the role cards above. Open this only when a person needs a custom access mix.

Setup

VIEW OVERVIEWEDIT EVENT DETAILSMANAGE EVENT PAGEMANAGE STAFF ACCESS

Sell

VIEW TICKET TYPESMANAGE TICKET TYPESVIEW TICKETSISSUE TICKETSCANCEL TICKETSREFUND TICKETS

Operate

SCAN TICKETSVIEW SCAN LOGSVIEW GUESTSMANAGE GUESTSVIEW VIP GUESTSMANAGE VIP GUESTSVIEW RESERVATIONSMANAGE RESERVATIONSVIEW TRANSPORTATIONMANAGE TRANSPORTATION

Settle

VIEW PAYMENTSRECORD PAYMENTSVIEW FINANCEEXPORT REPORTS

Promote

VIEW PROMOTERSMANAGE PROMOTERSVIEW OWN PROMOTER SALESVIEW COMMUNICATIONMANAGE COMMUNICATION